Accessibility
We will always respond to your original inquiry within one business day, and when we work together you can expect prompt responses via phone or email.
Have a question about your project -- before, during, or after the fact? We will always make ourselves available answer questions and provide clarity so you can feel confident using your new skills and tools in Excel.
Collaboration
We are on your team! After the initial conversation, you will receive a carefully constructed plan for your project. After your approval, we will proceed with the work. Most projects require periodic check-ins and reviews to make sure they meet all your needs. We will be in touch throughout the life of the project to ensure you are satisfied with your final results.
Satisfaction
Our highest goal is your complete satisfaction with our work. You will never be charged for our service unless you feel it meets you needs entirely. We will continue to work with you until you are comfortable and happy with your final result.